The Cyber Security Review | Sunday, August 18, 2024
The new solution uses existing security cameras to improve operational efficiency, customer experience, and security in restaurant and retail chains.
FREMONT, CA: “Interface Systems is dedicated to providing cutting-edge solutions that not only secure our customer's premises but also enhance their operational efficiencies and deliver great customer experiences. Our partnership with Wobot enables Interface to meet the unique needs of the retail and QSR brands, offering real-time visibility and insights that drive growth and operational excellence,” says Steve Womer, SVP of Engineering at Interface Systems.
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Interface Systems is one of the leading managed service providers of business security, actionable insights, and purpose-built networks for multi-location businesses. With the partnership of Wobot, it introduced an AI-powered video analytics solution tailored to the quick-service restaurant (QSR) and retail industries. The innovative solution uses existing security camera infrastructure to provide real-time insights, allowing customers to streamline operations and protect assets.
Interface Systems' partnership with Wobot enables the company to provide QSRs and retailers with a more straightforward way to make data-driven operational decisions without the complexities of a traditional data analytics solution. Wobots' no-code workflow configuration capabilities, AI-enabled checklists that align with industry best practices, and real-time email and Microsoft Teams notifications will help customers speed up time to value.
“A significant pain point for restaurant chains and retailers has been the dependence on proprietary hardware and closed systems. Our solution integrates seamlessly with existing security cameras, offering a frictionless, cost-effective way to gain real-time insights and streamline operations. We are excited to partner with Interface as they are the gold standard for technology innovation for retail and restaurant segments,” says Adit Chhabra, CEO of Wobot.
The solution improves QSR dine-in and drive-thru experiences by identifying service gaps, optimizing shift scheduling, and ensuring health and safety protocols are followed. Real-time metrics on drive-thru performance and customer wait times can assist restaurants in increasing service speed and customer satisfaction.
The Wobot video analytics solution gives retailers real-time visibility into customer demand patterns, service speed, and security compliance. Interface Systems provides turnkey Wobot implementation and maintenance services. It includes evaluating the existing camera infrastructure and network, making necessary upgrades, and designing and deploying the Wobot solution across all customer locations.
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