Identity and access management benefits users, security, IT administrators, and the entire company. Study the six primary benefits of an IAM framework.

FREMONT, CA: In the past, when users wanted access to a particular system, program, or another corporate resource, they were given a username and password that corresponded to the required access level.

This was a reasonable approach when the number of IT services was modest, but it didn't take long for a user to maintain a dozen or more accounts. Many end users have resorted to putting their usernames and passwords on post-it notes and sticking them to their computer monitors to keep track of them. By any security standard, this password management method is an obvious no-no. Consequently, IT needs a method to manage the increasing number of user accounts better. Identity and access control proved to be the solution (IAM).

IAM is a framework of processes, policies, and systems that manage digital identities streamlined and safely. Here are the top six benefits of identity and access management for users, security administrators, and businesses.

Make life easier for end-users: IAM solutions allow users—workers, third parties, contractors, guests, customers, vendors, and partners—to access business systems regardless of their location, the time of day, and, in many cases, the device they are employing.

IT managers can utilize IAM systems to generate a unique digital identity for each user, including a single set of credentials, rather than forcing users to manage dozens of identities for different business apps or resources.

Did you know that the average response time for help desk tickets is 7 hours and 4 minutes? If employees are kept out of their accounts for this long while waiting for the help desk to reset their passwords or enable access, the lost productivity can amount to thousands of dollars.

With single sign-on (SSO), users can access cloud-based, SaaS, web-based, and virtual apps using their unique credentials. From productivity tools, such as Microsoft 365 or Salesforce, to collaboration applications, such as Zoom or file-sharing services, SSO reduces friction in login processes and enhances UX across the board.

Eliminate complex password problems: IAM solutions prohibit users from adhering passwords to their monitors, facilitating easier sign-in processes and increasing productivity.

In reference to passwords written on sticky notes, one of the most common sources of data breaches today is compromised user credentials. Numerous IAM systems provide password management capabilities that aid security administrators in enforcing password best practices, such as minimum character lengths and frequent password updates, and robust authentication methods, such as multifactor authentication, biometrics, and role-based access.