How Zero Trust Overcomes the Difficulties of Hybrid Working

The Cyber Security Review | Friday, July 31, 2026

FREMONT, CA: Nearly three years after the COVID-19 pandemic drove large portions of the global workforce into temporary remote working arrangements, many businesses are still grappling with the issue of how to improve the employee experience without sacrificing critical security measures.

Although each panellist at Computing's Deskflix: Identity & Access Management event this week took a different approach to hybrid security, they all concurred that the problem lay in the ongoing support rather than the initial transition.

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They've entirely switched to a laptop environment and employ various technologies to make that happen and remotely protect those devices, Director of Technology for the Church of England. Before the pandemic, the foundation of the world was a single corporate network; it is made up of various endpoints that could be located anywhere, from Australia to Amersham.

Due to regular remote days and personnel having laptops, the Church found it quite simple to transition to remote working. It was even simpler for an information security officer at Goodlord, a firm that had been around for eight years and was already entirely cloud-based.

The only infrastructure we had was laptops.  There was no discomfort other than the fact that nobody was in one place and had to cope with things like slower internet speeds than individuals would expect when working from home.

Bucks County, Pennsylvania, where John Regula serves as CIO, is on the other extreme of the spectrum.

As a government service organisation, they still had a lot of functions that had to be carried out internally, such as emergency services, jails, and skilled nursing institutions, all of which had to continue to function during the pandemic. They were compelled to increase awareness of the need for security tools and precautions.

1,800 new computers between 2020 and 2021, and as MFA was just being rolled out at the time, we had to deliver both of those in phases. They weren't in the secure position they desired but promptly and pragmatically moved in that direction.

Working from home is a popular perk for candidates seeking new jobs, but IT and business leaders may find it challenging to cope with the challenges of onboarding, training, and culture.

Since Goodlord doesn't utilise email internally and instead relies exclusively on instant messaging and video calls, onboarding new employees can be difficult. They've improved the procedure. Google Meet and screen sharing have replaced in-person onboarding, and both methods are as effective.

The problem is education. In recent years, his biggest issue is trying to guide folks through traversing their home context to interact with the County.

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