All employees should be taught how to keep their spam filters and other important firewalls up to date and how to recognize and report social engineering attacks. It will reduce damage and provide vital information to the security team about where the attacks originated.

Fremont, CA: Machines are developed with security in mind, and they are updated regularly to guarantee that vulnerabilities are fixed and defenses are updated. Humans, on the other hand, are a different story. The brains of humans are always wandering and thinking about a variety of things that have nothing to do with security. Because of this lack of understanding and attention, attackers are able to achieve such high levels of success with social engineering. Furthermore, powerful social engineering techniques such as "deep fake" videos and sounds are getting increasingly realistic, making it more difficult than ever to distinguish between a legitimate discussion or information request and a breach attempt.

How can a social engineering attack be prevented?

Operate with a 'Zero Trust' mentality.

While zero trust has become one of the most common terms in cybersecurity, using it for external outreach could help you avoid a social engineering assault. Operate with the assumption that the communication effort is a type of social engineering, whether it's via email, text message, phone call, or another communication channel. One may be able to distinguish a message if it is clearly supported by undeniable, concrete proof.

Avoid providing additional personal information

Another important piece of advice to go along with our Zero Trust guideline is to avoid giving any further information to a possible adversary. While it may be fair to believe that the person interacting with you is trustworthy, NEVER provide additional personally identifiable information over a communication channel that could be intercepted or hacked in the future.

Find a Reliable Spam Filter for Email

Despite the fact that social engineering has extended to other communication channels besides email, attackers still prefer email because of its customizability and direct access to a victim's mailbox. They can't fall for social engineering attacks if they can't see them coming. This simple fact demonstrates how critical it is to have a solid spam filter in place and to continue to report any phishing emails.