As businesses try to implement new approaches in a constantly changing environment, identity and access management trends must be considered to further evolve the company's roadmaps and architecture.

FREMONT, CA: Technological advancements, organisational priorities, consumer expectations, business opportunities, and risks demand identity and access management (IAM) developers be more flexible. Moreover, IAM, security, and identity are the essential foundations of a company’s business environment, as a digital business depends on digital trust.

It has become imperative for security and risk management leaders to architect more flexible IAM infrastructure and IAM teams to collaborate with other operations to meet changing enterprise requirements. Therefore, companies must evolve IAM deployments to optimise and better fit the changing needs of the business by considering new IAM planning trends.

Connect Anywhere Computing Fuels the Need for Smarter Access Control.

The radical shift towards remote, connected, anywhere computing poses greater demands on access management deployments. Access management platforms must become more sophisticated to distinguish between valid users and fraudsters without interrupting legitimate customers.

Furthermore, businesses must provide aid for several options for the user, device access, and multiple generations of digital assets into a flexible modern identity infrastructure (identity fabric). To alleviate risks, they must also implement best practices like multifactor authentication (MFA), zero-standing privileges, and zero-trust architecture. Organisations must therefore ensure that MFA suppliers support all required use cases such as voice, biometrics, phone-as-a-token, and smart cards. Utilise adaptive access control, context-aware access control that balances trust against access risk, as a crucial component of zero-trust architecture.

Improving User Experience Essential to Secure Digital Business

The demand for a total user experience increases as the number and significance of digital interactions rise. Organisations that focus on elevating user experience are likely to outperform competitors in the near future in satisfaction metrics for both customer and employee experience. Therefore, businesses must create a harmonious strategy for all external users, including consumers, business customers, and partners. It can be done by aligning IAM priorities with IT and business priorities, providing an omnichannel experience, and unifying customer profile data.

Companies must imply a zero-trust approach to their organisation’s digital supply chain by creating end-to-end security and privacy protection of customer data and other digital ecosystem resources. Furthermore, they must empower privileged users without compromising security by developing an identity for remote privileged customers that authenticates them whenever they perform administrative operations. Using a shared account controlled by a privileged access management (PAM) tool also improves user experiences.

Keys, Secrets, Certificates, and Machines Require Additional Attention

One of the primary reasons forcing companies to reframe their IAM strategies is the influx of machines and their usage in hybrid and multi-cloud landscapes. Therefore, organisations must reconsider setting secrets, keys, and certification standards. They must develop a fusion team that amasses requirements, renders leadership, defines ownership, offers guidance, and sets rational expectations. Identify the organisation's machine identities and classify them, such as devices and workloads. Find technical and enterprise means for IAM teams to incorporate the preferred tools of various teams.

Along with these techniques, it is essential to manage software robot identities and administer their access as the adoption of robotic process automation (RPA) is escalating rapidly. As a result, organisations must first understand best practices and guiding principles for integrating RPA tools into the identity fabric and consider RPA's software robots as another workload requiring a machine identity.