James Phipps, President, BeCloud James Phipps, President
In their quest to achieve operational workflow automation, companies today are content with setting up their IT infrastructure, installing software, and allowing their digital wares to perform their intended action.

While these technology platforms act as a gateway to new avenues of information to improve client engagement, unbeknownst to the non-IT savvy, it also poses the threat of hackers and other cyber fraudsters.

As criminal entities wait patiently for a single window of opportunity to break in and steal sensitive data, the breaches cause devastating repercussions on the firm that has been compromised. Especially, with the ransom and lawsuit payments causing significant dents financially and at face value.

Similarly, businesses moving their operations and data to a hybrid/cloud environment must balance their IT infrastructure and cyber security. With many cloud service providers, enterprises must select specific solutions that best meet their needs. And while choosing a vendor can be easy, selecting the tools and their numerous need-specific add-ons is still a daunting task.

Realizing the need for a superior process orientation in enterprises adjusting to the new avenues in operations, engineer and entrepreneur James Phipps founded Becloud.

A managed IT and security services company, BeCloud allows its clients to breathe easily and offers a solution for 24/7 365 network monitoring as an added layer to their cybersecurity programs. Under its innovation lab, BeCloud trains interns to be well-versed in Amazon and Microsoft Cloud Service applications. The idea is to allow the prospects to become permanent staff after they pass tests and receive certifications before addressing real-world enterprise situations.

“We are constantly looking for ways to improve cloud process services and believe that innovation is the responsibility of every employee,” elucidates Phipps, President and CEO of BeCloud.

The lab/classroom is not limited to prospects, and employees can use the facility to spend time on training and keeping up to date with the latest threats and new ways to eliminate the cyber anomalies.

The Three Pillar Approach

The three pillars that enable the BeCloud method to secure monitoring of networks and their extensions are proactive monitoring, continual automation, and training.

The company begins the engagement by gaining an awareness of the IT infrastructure currently in use in customers’ office spaces. BeCloud’s professionals will then explore the best options for avoiding overlapping solutions while adding its proactive monitoring services. The company will thus acquire visibility into a client’s network via its operative architecture and start scanning devices and users to allow administrators to review any potential threats and access logs.

After ascertaining the obstacles (if any), BeCloud continues to automate the processes for transmitting security alerts to security operations technicians, who will then examine and categorize potential threats as high, medium, or low. Finally, the company will provide client training via educational materials, webinars, newsletters, and other knowledge-bearing sources. Clients can also access BeCloud’s website and blog to receive frequent updates on the latest methods and tactics to strengthen their networks and security posture.

BeCloud has seen success in various business verticals, including medical, engineering, financial, and legal sectors, where it has secured on-premises, cloud, and hybrid networks. “Our synchronization with our three pillars allows us to provide a comprehensive solution for securing local networks and their extensions,” comments Phipps.

BeCloud ensures the security of client networks through customized checklist of tasks for every employee to complete every day. The tracking allows management to see which checks are performed daily and allows technicians to sign off on completed tasks. Clients are also given access to the collected data and can verify it by logging into online customer portals. In addition, as security systems receive weekly to monthly upgrades, BeCloud automates security patch management to ensure that patches are installed on time, every time.

We have technicians monitoring endpoints daily, and we can also help with compliance because the security tool has machine learning embedded

From Firewalls to Endpoint Management Utilizing Zero Trust

Most cloud services providers now provide an in-built security package as standard practice, and these versions often do not include a firewall. To address this issue, BeCloud offers a Fortinet Firewall alternative to its SME clients, allowing them to keep up with their larger competitors and embed VPNs into their cloud resources to improve security for hybrid configurations. BeCloud also has a proprietary security monitoring appliance that when installed provides for a more comprehensive picture of a network. The technology employs machine learning to detect attacks similar to previous breach attempts. If a user ID or device in the network is tampered with by an outside fraudulent entity, BeCloud’s network operations center is notified immediately.

“We have technicians monitoring endpoints daily, and we can also help with compliance because the security tool has machine learning embedded,” says Phipps.

If a user downloads sensitive and personal information such as Protected Health Information (PHI) or credit card data to an unauthorized desktop or unsecured machine, BeCloud finds the issue instantaneously and notifies the client. BeCloud also uses Bitdefender to generate antivirus malware reports of endpoints, which are sent back to the network operations center.

BeCloud is also actively engaged in enabling Zero Trust in customer networks. In the Zero Trust Model, BeCloud proceeds with extra caution, and never trusts a system or network outside of a client’s security perimeter. “Every system, even those inside a client’s IT infrastructure must be verified while attempting to access this trusted zone,” exemplifies Phipps. As the future of cybersecurity encompasses causing for an evolution of everything around it, our Solutions in just a few short years has gone from keeping clients secure at its edges to offering systems that embed constant monitoring in real time by technologies that are always on watch for threats--from inside or out! As the first AWS Consulting partner from Mississippi, BeCloud has assisted numerous clients to migrate completely to AWS Workspaces and use Amazon Docs to the best of their capabilities, and in line with operational workflows. In addition to securing the cloud networks, BeCloud also provides shielding against local routing and internet connections that power the on-premise databases from becoming possible hacker attack zones.

BeCloud provides these functions at affordable monthly subscriptions rates to deliver a solution that is a class apart and also offers a proof-of-concept iteration of the final security model implementation. Solutions are directly tested at BeCloud to certify their efficacy, and no solution is delivered until the managed IT and security service provider is satisfied with the application’s ability to meet customer requirements. In addition, BeCloud corroborates firewall updates and monitors the network for the latest exploit techniques that can target administrative firewalls while working tirelessly in the background.
  • We are on a constant watch for ways to improve cloud process services, and believe that innovation is the responsibility of every employee

Real-Time Trapping and Blocking of Hackers

By offering this type of round-the-clock service, BeCloud was recently able to capture and halt certain foreign bots from targeting one of its client’s websites. An automated network assault mechanism performed 3000 attempts to login remotely to a server while the installed security system was at a standstill. As monitoring was added as an additional layer to the cyber protection architecture, BeCloud was notified of the breach. The company prevented and prohibited the hacker from gaining access by visiting the client and resolving the problem with its timely intervention. “Often clients are unaware of corrections to their networks and are notified later, but we offer the assurance of always working in the background to try to keep them secure,” expresses Phipps.

With many unanticipated occurrences, such as server reboots and monitor system initiation failure, BeCloud recognizes that many things could go wrong and has structured its monitoring service around the capacity to identify and block new hacker techniques. Due to its foresight, BeCloud was able to react fast and restore a customer’s server from previously saved backups in less than a week. Having suffered at the hands of a hack that compromised almost all its data, the client is grateful to BeCloud and has extended its contract to include even more security monitoring services.

BeCloud’s expertise serves as the gold standard in cybersecurity and round-the-clock security monitoring system deployments. Through its Managed Security Services, the company goes above and beyond to help clients thrive in their respective industries. BeCloud’s purpose is to help clients gain a competitive edge by utilizing technology effectively while navigating the new cloud or hybrid working environments. The company sees the benefits of the improved core security features of the IT architectures as a boon. It encourages clients to take full advantage of the off-premises architecture as the cloud environment evolves at a breakneck rate. BeCloud has already begun to use technology tools in its framework, such as AWS Control Tower, to quickly construct Guardrail templates that aid IT teams in enforcing service control policies in highly regulated industries. As a firm with its roots in the email hosting data center arena, BeCloud is deeply appreciative of the way cloud-based process deployment is changing the game in the managed IT services sector.